Welcome to Proficient Training Solutions

Welcome to Proficient training solutions, where you will learn to implement new innovative methods to assess de – escalate and resolve conflicts.  Our team are health care specialists and will equip your staff with the emotional intelligence environmental and situational awareness to contain de -escalate and resolve conflicts skilfully and peacefully.

  

Courses 

Managing conflict in Healthcare 

 

Learn the power of empathy and the strategic use of emotional intelligence while communicating positively in emotionally charged situations. 

Managing Conflicts in Health Care is a course specifically tailored for all those who work in hospitals and other health organisations. 

This course has become statutory and mandatory in one of the largest Trust in the UK . 

 

Personal Safety and Breakaway Techniques 

 

Unfortunately health care workers are experiencing increased levels of violence and aggression.

It is important for staff to develop the skills required in personal safety to help avoid or lessen the severity of violent and verbally abusive attacks. 

 

 

Physical Intervention

 

Learn methods of restraint that are non pain compliment less intrusive to the patient and are defendable in a court of law. 

All techniques have been sanctioned by the National Federation of Personal Safety, and an NFPS qualified instructor will instruct the course. 

 

Frequently Asked Questions

What industries do you specialize in?

We specialize in Conflict Resolution training in health care and have expertise in verbal de - escalation and physical restraint, with over 25 years of experience resolving conflict in the NHS and other public facing roles.

Can you customize a training program for my team?

Yes, we can customize our course to suit the specific needs of your organisation.

How do I get started with your consulting services?
To get started, simply reach out to us through our contact page and we will guide you through the process.

“I have been extremely impressed with the level of professionalism and expertise provided by Proficient Training Solutions. Their training programs have significantly improved our team's performance and productivity. I highly recommend their services.”

Sarah Johnson

Contact us

Get in touch with us to discuss your training needs.